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When you purchase seeds you have at least 6 months to inform us if you are satisfied with them and you may request more seeds or a refund. When you purchase live plants you have 14 days after recieving to request a replacement or refund if plant dies. When you purchase hot peppers dried, powdered or fresh you will not be refunded unless there is loss during shipping. When growing or buying hot peppers you acknowledge that these can cause burn so you must use caution by handling with care. Also keep all spicy items away from pets and children.